— Common Questions

Good questions. Simple answers.

If you don't see your question here, our team is happy to answer it during your free consultation.

Is the treatment safe for darker skin tones?
The Aerolase Neo is FDA-cleared for use on all Fitzpatrick skin types (I–VI), including melanin-rich skin. Its short 650-microsecond pulse is designed to minimize the heat-related side effects that can be a concern with some traditional treatments. Any treatment risks specific to your skin will be reviewed during your complimentary consultation.
How soon after surgery can I be treated?
Timing matters. Most surgical scars need a period of natural healing before laser treatment is appropriate — typically months. Your consultation will assess whether your scar is ready and recommend timing if not.
Will the scar disappear?
Surgical scars are an established change in the skin and complete elimination is generally not realistic. Our goal is to support the appearance — color, texture, and feel — meaningfully where possible.
Does the treatment hurt?
Most clients describe the sensation as a series of brief, warm pulses. The treatment is contactless and doesn't typically require numbing, though sensitivity varies. If you have particularly sensitive skin, let your provider know during the consultation and they'll adjust the protocol.
Can older scars still be treated?
Yes. Mature scars — even years old — may still respond to a treatment series. Your consultation will set honest expectations based on the age, type, and location of your scar.
Should I be using silicone sheeting?
Often, yes. Silicone is one of the most evidence-supported scar treatments and is commonly part of a combined plan. Your provider will give you specific guidance.

Ready when you are.

Book your free consultation — we'll match the right treatment plan to your skin, your goals, and your timeline. No deposit. No commitment.

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